For almost 2 decades we’ve been delivering excellent customer support services in the United States, the United Kingdom, and Australia and we are excited to share our best practices and experience with you.
The way customers interact with businesses keeps changing. And we are constantly evolving at the same pace with services that match and exceed the standards and trends of the industry.
Shooraglobal a bpo agency has a team trained on your business first. Then with further micro improvements, we ensure that every representative evolves to a position of thinking out of the box giving them the ability to ad lib during a conversation. They are turning every doubtful caller into a dedicated customer.
We are here to help your business deal with every possible scenario with friendly and professional customer support.
The outsourcing industry has evolved into an integral component of the business world. The necessity to reduce costs and concentrate on core competencies has resulted in the development of outsourcing BPO services in India as well as all over the world.
Shooraglobal is an outsourcing firm that can provide customers with custom-designed solutions specifically tailored to your specific business needs. Our business process solutions can be scaled to accommodate your company’s goals. Our specializations span different verticals and industries. Our domain expertise is something you can count on.
What our dedicated customer service team does
- Provide 24/7 customer support.
- Handle Inbound and outbound calls.
- Provide Chat assistance.
- Provide email support.
- Process returns and exchange
- Bpo outsourcing
- B2B calling
- Technical support
- Cross-sell and upsell.
- Provide virtual assistance.
- Feedback calls.
- Review generation
- Processing Refunds
- Benefits of outsourcing to us
- Full access to the best customer service in the industry backed by experience and knowledge.
- Saving on funds for salaries and employee training.
- 24/7 Availability of a highly-qualified workforce.
- No packages or subscriptions. All solutions are unique and based on your business.
- Metrics that fit your business.
- Provide virtual assistance.
- Feedback calls.
- Review generation
- Processing Refunds
Do you have questions about how bpo company can help your business? Contact us today, we’re here to help. Just submit your details and we’ll be in touch shortly.