Real Estate & Property
In property, speed to lead decides the outcome more often than anything on the listing. The gap between a five-minute response and a five-hour one is the whole business.
What makes real estate & property operations hard
Enquiries arrive when nobody is at a desk
Portal enquiries do not respect office hours, and a lead that waits until morning has usually already spoken to someone else. Overnight cover is not a luxury here.
Producing agents are doing data entry
Your best negotiator spends their afternoon updating a CRM. That is the most expensive administrative labour in the business.
Listings decay quietly
Stale prices, missing photographs, wrong statuses across three portals. Nobody notices until a buyer does.
How the six lines map to this sector
Virtual Assistance
Listing preparation and portal syndication, viewing coordination, document and compliance-pack assembly, landlord and tenant correspondence.
View Virtual AssistanceSales Support
Immediate enquiry response, qualification against your criteria, viewing bookings straight into an agent’s calendar, and a follow-up cadence that actually runs.
View Sales SupportAccounting & Taxation
Rent-roll reconciliation, service-charge and deposit ledgers, contractor payables and commission calculation.
View Accounting & TaxationWhat's specific to this sector
Client-money handling stays with you
We prepare, reconcile and report on client-money ledgers. We do not hold, move or release client money, and we will not accept an engagement structured that way.
Personal data in tenancy files
Tenancy and mortgage files carry identity documents and financial history. These are handled inside your systems only, under named access, with the retention period set by your policy rather than ours.