One accountable partner, six service lines
Not a menu — a single delivery relationship across whichever combination of support, finance, engineering, marketing, sales and admin work your business needs, with the same account owner and the same reporting standard across all of them.
What we deliver
What every engagement includes
This is the cross-cutting promise that makes six service lines one coherent partner rather than six separate vendors.
A written scope
What is in, what is out, and what happens when something falls between. Agreed before work starts, not reconstructed from emails during a disagreement.
A named account owner
One person accountable for the engagement, reachable directly, who is not also the person doing the work. Escalation ends with the founder.
An agreed SLA
Targets set against your reality rather than a generic template, with a written remediation path when they are missed.
A reporting cadence you set
Weekly operational reporting, a monthly review and a quarterly business review. You choose the format; we do not send a dashboard link and call it a report.
A reviewable security posture
Our information-security programme, third-party attestation status and data-processing agreement are available for review before you sign, not after.
A transition-out plan
Written at the start, covering notice, knowledge transfer, data return and deletion, and access revocation. You should never feel locked in by the difficulty of leaving.
Choose how you're billed
Rates are quoted per scope. The models themselves — and what each is best suited to — are public.
| Model | Best for | Billing basis | Price |
|---|---|---|---|
| DEDDedicated team | Predictable, ongoing volume where continuity matters more than elasticity | Per full-time equivalent, per month | Enquire |
| HRLHourly | Variable or seasonal load, and work that has not settled into a predictable shape yet | Per hour worked, billed monthly in arrears | Enquire |
| TRXPer transaction | Work with a countable, well-defined unit — a ticket, an invoice, a record, a document | Per completed unit, against an agreed definition of complete | Enquire |
| PRJProject | A defined outcome with a defined end — a build, a migration, a clean-up, a backlog | Fixed price against a written scope, billed on milestones | Enquire |